This episode of Own the Exit focuses on navigating challenges as your business grows, with a specific emphasis on the complex art of communication. The conversation highlights the importance of communication in a growing business and the challenges that arise when adding more team members. The four keys to successfully managing communication in a growing company are: 1) the rule of three and ten, 2) staying in your lane as a leader, 3) building the right team based on alignment of values, and 4) implementing SOPs, technology, and reporting to streamline communication.
TAKEAWAYS
Communication is a major challenge when a business is growing, as adding more team members creates complexity rather than efficiency.The rule of three and ten helps forecast and prepare for adjustments in communication processes as the company grows.Knowing your strengths and weaknesses as a leader allows for effective delegation and trust-building within the team.Building the right team starts with prioritizing values and company culture, as a strong culture leads to efficient communication.Implementing SOPs, technology, and reporting helps manage communication and streamline tasks in a growing company.
RESOURCES MENTIONED
FOLLOWS
CHAPTERS
1:00 Navigating Communication Challenges in Growing Businesses
3:24 The Complexity of Team Communication and Growth
5:50 Key #1: The Rule of Three and Ten
8:13 Adjusting Management Protocols as Your Team Grows
10:18 The Importance of Delegation and Trust
12:44 Building Trust Through Self-Awareness and Delegation
15:07 The Impact of Trust on Team Morale and Communication
17:37 Key #2: Building the Right Team with Aligned Values
19:50 Prioritizing Values Over Skills in Hiring
22:13 Key #3: Implementing SOPs, Technology, and Reporting
24:27 Effective Communication Tools and Processes
26:43 Recap: Four Keys to Navigating Communication Challenges
KEYWORDS
business growth, communication challenges, team building, values alignment, SOPs, technology, reporting
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